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Shipping Policy

Shipping Costs:
Free standard parcel shipping in North America for orders over $20.

Free local pickup available at checkout

USA: $10 flat rate

All other locations are based on weight.

For orders outside of the USA, customs duties may be incurred, the amount of which is determined by your country of residence. The customer is responsible for all customs duties and taxes in the country of residence. Longforta Online shop is not responsible for the payment of any customs, taxes, or tariffs.

Processing Time:
Standard orders are processed within 3-5 business days. Custom puzzles take closer to 2 weeks, depending on our printing timelines. Pre-order processing times are indicated on their respective product pages.

Shipping Time:
All orders are shipped from Portland, OR.

Depending on your location shipping times will vary.

For orders to the USA: 2-8 days
For orders within Canada: 5-10 days
For orders to Europe: 6-10 Days
For orders to Australia & New Zealand: 6-10 Days
Delays:
Due to Covid-19, there may be unexpected delays in your order. These can include shipping delays and manufacturing delays. We are working hard to minimize these effects but occasionally they are unavoidable. You will be notified if any such issues arise. 

Longforta Online shop

Telephone: +1 503-244-7049
Address: 
4608 SW Beaverton Hillsdale Hwy, Portland, OR 97221